We are proud to be awarded the ISO 9001:2015 certification, an internationally recognized standard that ensures that our products and services meet the needs of our clients through an effective quality management system.
We have developed and implemented our quality management system in order to improve overall performance, maintain a high level of quality, and to provide a sound basis for sustainable development initiatives. Our decision to work towards ISO 9001 accreditation demonstrates our commitment to provide high-quality deliverables to our clients and our ongoing investment in technology and development.
To become ISO 9001 compliant, we underwent an evaluation process that included an in-depth assessment of our quality management system development, a management system documentation review, and an audit of our processes and compliance thereof, which was successful with no non-conformances identified.
The ISO 9001 certification illustrates that we have robust, clearly defined procedures in place in all our business areas such as risk management, handling of documents and data, and strong business continuity processes, and we can proudly state that SUNWAIN operates with both quality and transparency in mind. We integrate the attitude of quality in our daily work and continuously challenge ourselves to improve the quality management system to provide products and services that exceed the expectations of our customers.